Comprehensive Operations Analysis

The Mobility Planners’ approach to Comprehensive Operations Analysis combines traditional ridecheck analysis with market segment analysis. Mobility Planners utilizes boarding and alighting data, origin-destination data, transfer analysis, on-board surveys, open houses, and driver focus groups to go beyond the numbers to understand the following:

  • Is the route alignment efficient and effective and serving sufficient transit production and attraction activity centers?
  • From the customer standpoint, are passengers able to get where they need to go in a reasonable amount of time?
  • How is the route segment and route serving different market segments?
  • Does the individual route segment and route contribute to an effective system of public transportation?
  • Are customers satisfied with the perception of schedule adherence compared to actual schedule adherence?
  • Is there sufficient running time and layover time in the schedule? Are the intervals between timepoints sufficient?

This market-based approach to comprehensive operations analysis goes beyond the technical details to understand how transit operations can better serve existing and potential riders.  Our guiding principle is: how can we best serve mobility market needs within available financial resources?

The following are project examples:

Independent Assessment of Fremont/Newark Transit Services for AC Transit (2004-05)

Cliff Chambers was the Project Manager for AC Transit and the cities of Fremont and Newark to complete a comprehensive assessment of the nine AC Transit routes provided in this auto-dominated southern area of AC Transit.  Existing productivity on routes was relatively low, ranging from five to...

read more..

B-Line Market Based Transit Study

Cliff Chambers, Selena Barlow, and Hugh Clark were hired to conduct a robust public participation and market research effort in order to develop and analyze four alternatives for B-Line Fixed Route services: 1) 10% reduction in vehicle service hours 2) reallocation of existing vehicle service hours 3)...

read more..